Lean Competency System LCS Level 1b
LEAN DIAGNOSTIC & ANALYSIS KNOWLEDGE
Our LCS L1b programme provides the candidate with knowledge of lean diagnostic tools, analytical and planning techniques and the ability to use them in the workplace to understand customer/stakeholder value, analyse the current state and solve problems.
B1: Purpose, customer/stakeholder value identification and understanding
B2: Mapping techniques
B3: Quality approaches
B4: Problem solving techniques
B5: Basic data gathering/statistical techniques
B6: Planning and communication techniques
B7: Demand and capacity analysis and understanding techniques
LCS 1b application focuses on the ability to:
- Analyse a process/value stream through the application of mapping and other diagnostic techniques.
- Use problem-solving techniques to identify and define problems and issues and improve processes and quality.
- Understand how to improve and plan for improvements as a result of diagnostic activities.
- Undertake activities and use techniques to understand customer value and the ‘voice of the customer’
- Recognise and map different types of value streams in organisations to create the ‘current state’.
- Map processes in organisations.
- Understand variation
- Solve problems
- Develop ‘future state’ maps
- Undertake basic data gathering and statistical techniques to help diagnose and solve problems
- Understand customer/stakeholder value and analyse customer demand data
Our LCS L1b qualification is typically delivered over a 6-month period consisting of 5 classroom workshops and 3 'on-site' activity sessions. During this time the business will observe fundamental changes in the level of diagnosis and analysis skills at their disposal, which will greatly assist in the lean transformation planning phase.